FAQ

What are your hours? Monday – Saturday: 10 a.m. to 6 p.m., Sunday: 10 a.m. to 5 p.m.

Do you accept checks?  We accept all forms of credit and debit cards (including American Express and Discover), as well as cash. We do not accept personal checks, sorry.

Can I order online? The Reno Bead Shop sells thousands of different products and we want to keep the focus on a retail setting. We do not have an on-line shop cart. If you have bought something from us before and want to order it again, just e-mail us through the Contact Us page and we’ll do our best to get it to you.

Do you teach classes? Yes, we teach many different jewelry construction classes. The classes change each month, but always feature at least one seed bead class, one wire class and several beginner classes. You can view our classes on the Classes page or see examples of class projects at the store. If there is a class you’d like that we don’t teach or haven’t taught in awhile, please e-mail us and let us know.

Can you teach groups? We will accommodate a group up to 5 people who want to take a certain class, but the prices and class descriptions are still the same. If you want to schedule a group class, please e-mail us or call the store.

Do you teach children? We do not teach classes to young children as we do not have the space or appropriate teachers. We require that everyone in our classes be 16 or older due to the nature of the skill and sometimes dangerous materials (i.e. torches, hammers, etc.) We will make some exceptions for older children who attend with another adult in our beginner classes. If you are looking for young child classes, please consider the Nevada Museum of Art which is within walking distance of our store.

Do you do repairs? Sure, but it depends on what the project entails. If it requires wirework, bead stringing, etc., yes we do. If it involves soldering, we don’t. We can give you a definite answer if you show us the project at the store. We charge $20/hr. plus parts for most repairs, $30/hr. plus parts for pearl stringing with knotting. Until we see it, we cannot tell how long it will take.  Repairs can take up to a week (as there are usually a line of repairs) and we will call you when it is finished. Here’s one of our terrific employees taking in a repair.

Will you construct new jewelry? Definitely. If you pick something out in the store and want us to put it together, we are more than happy to put it together. The prices and timelines are the same as repairs. We cannot construct new jewelry on the spot as we are required to help customers first.

Can I put my jewelry together in your store? Unfortunately, we do not have a space set aside for people making their jewelry. We have crammed every inch of the store with beads and it doesn’t leave much room for anything else! If the store is empty and you have a quick put together, you are welcome to do it at the counter.

 

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